Operations
Order intake
Orders from email and PDF read straight into your TMS, checked against the customer agreement.
How Operations works →Logistics and transport. Planning without spreadsheets.
Transport, logistics and wholesale. We read orders from email and PDF, help plan routes and turn proof of delivery into invoices, so planners stop retyping.
4hsaved per planner per day
0retyped orders
Where the time goes
Where your team loses the most time.
In most companies like yours, these four jobs take the most hours. They are also where AI pays off first.
Retyping orders16h
Planning routes12h
Customer updates6h
Proof of delivery to invoice5h
Hours a week, typical for a team of 10 to 30 people
What we build first
What we usually build first.
Three systems that pay for themselves quickly in this industry. On the build plan call we check them against your own numbers.
Custom AI builds
Route planning
Routes planned from orders, vehicles and time windows, for your planner to approve.
How Custom AI builds works →Support & Voice
Customer updates
Customers told where their delivery is, without calling your office.
How Support & Voice works →The screen
What you see every day.
Every agent, every approval and every result in one place, in Mission Control.
app.unit33.ai / Northwind Transport / PlanningLive
Planning
Logistics and transport: every agent, every approval and every result
1,284orders readthis month
0retyped
46routes today
Same daydelivery to invoice
Routes today
| Route | Stops | Driver | Status |
|---|---|---|---|
| R-12 | 14 | M. de Vries | On time |
| R-14 | 11 | J. Kowalski | On time |
| R-17 | 16 | A. Haddad | 12 min late |
| R-21 | 9 | S. Brandt | Loading |
Today
- Order agent84 orders entered in the TMSDone
- Order agent2 orders with a price differenceCheck
- Planning agent46 routes ready for the plannerApprove
- Update agentETA sent to 212 customersSent
Needs the planner1 waiting
Routes46 routes for todayTime windows respected, 2 changes
ApproveEdit first
19sper order
4hback per planner a day
A normal day
A normal day, with the systems running.
What happens in the background while your team does the work only people can do.
- Orders read
84 orders from email and PDF entered in the TMS. 2 need a check.
- Routes planned
46 routes ready for the planner, with time windows respected.
- Customers updated
Delivery updates sent automatically, 0 calls to the office.
- Invoices ready
Proof of delivery matched and invoices drafted for the day.
Questions
Planning without spreadsheets. Questions we often get.
Does it work with our TMS?
Usually yes, through its API or an import format. On the call we look at your TMS and the formats your customers send.
Does the AI plan routes on its own?
It proposes the plan. Your planner approves and changes it, and the system learns from those changes.
Where do we start?
With a free 45 minute call. You tell us where time goes, and within 48 hours you get a plan with what to build first and a fixed price.
See what we would build for you.
Get your free build planOther industries
Contractors and home servicesNever miss a job again.E-commerce and retailMore orders, fewer tickets.Law, accounting and consultingBillable hours back.Clinics and healthcareA front desk that never closes.Real estateEvery lead followed up.SaaS and techGrow without hiring ahead.AgenciesMore clients, same team.All industriesSee the overview →