Does it sound like a bot?
No. It writes in your tone of voice, and you approve the templates and rules before it goes live.
What happens with difficult questions?
The unit hands the lead to a person with the full conversation, so the lead never has to repeat anything.
Which CRM do you support?
HubSpot, Salesforce, Pipedrive and most other CRMs with an API. If yours is not listed, ask us.
Is our data safe?
Each agent only reaches what its role allows, every action is logged and nothing is used to train public models. If you want, everything runs in your own accounts and region. The security page has the details.
How long until it is live?
Usually two to four weeks from the first call to a live system. Week one we map the work with your team, weeks two and three we build and test on your own cases, and in week four it goes live with approvals switched on.
What does it cost?
One fixed monthly fee, agreed in writing in your build plan, before anything is built. Model usage, phone minutes and software are billed at cost, with a limit you set.
Can we start small?
Yes. Most companies start with one system, see the results in the Monday report and then add the next one. Everything runs on the same foundation, so each next step is faster.